CANCELLATION AND REFUND POLICY: LAST UPDATION: 09-10-2024
Clause 12.1: Non-Reversible Payment Obligations
It is expressly established that all payments, encompassing but not limited to initial deposits, interim payments, and final disbursements, are irrevocable and non-reimbursable under any and all circumstances. This includes payments allocated for services such as server hosting, domain registration, human resources, and any other pertinent expenditures incurred during the project lifecycle.
Clause 12.2: Unilateral Project Termination by Client
Should the Client, at any juncture, unilaterally decide to terminate the project, they shall not be entitled to any reimbursement of fees paid. This stipulation applies irrespective of the stage of completion or the volume of deliverables provided by The Website Makers at the time of cancellation.
Clause 12.3: Right of The Website Makers to Terminate
The Website Makers reserves the unassailable right to terminate the agreement if the Client fails to fulfill their contractual obligations, including but not limited to providing timely deliverables, maintaining communication, or adhering to the payment schedule. In such instances, the Client forfeits any entitlement to refunds, and all intellectual property and project materials will remain the exclusive property of The Website Makers.
Clause 12.4: Failure to Comply with Project Requirements
If the Client neglects to provide the required materials, assets, or approvals in a timely manner, The Website Makers reserves the right to terminate the agreement without any refund obligations. It is incumbent upon the Client to ensure the provision of all requisite materials to facilitate the project’s progress as per the agreed timeline.
Clause 12.5: Post-Completion Amendments and Revisions
Upon completion of the final phase of the project, any additional requests for changes will incur supplementary charges. The Client is entitled to two (2) revisions during the drafting process, excluding corrections for technical errors. After the delivery of the final product, all further modifications will be considered chargeable services.
Clause 12.6: Ownership and Intellectual Property Post-Cancellation
In the event of project cancellation, whether initiated by the Client or by The Website Makers, all intellectual property, designs, and code produced remain the exclusive property of The Website Makers. The Client forfeits all rights to the use of any assets created, and The Website Makers retains the right to repurpose or reuse such materials at their discretion.
Clause 12.7: Legal Proceedings for Unauthorized Deletion of Work
Should the Client, after obtaining access to project deliverables, delete or alter the work without the express consent of The Website Makers, legal action may be initiated to recover damages. The Client’s unauthorized manipulation of completed work shall be regarded as a breach of contract, subject to judicial resolution.
Clause 12.8: Jurisdiction and Legal Remedies
Any disputes arising under the cancellation or refund terms shall be adjudicated exclusively within the jurisdiction of the West Godavari District, Andhra Pradesh. The Client acknowledges that all legal remedies sought in connection with this Agreement shall be governed by the aforementioned jurisdiction.
By remitting any payment to The Website Makers, the Client fully acknowledges, accepts, and agrees to adhere to these Cancellation and Refund provisions.